From Vinson · 25 September 2026 · part of the email plan. Sender, links and build rules for every email: build rules.
IB // Customer becomes paid V2 · VvFhmh
| Sent (90 days) | Clicked | What it is | |
|---|---|---|---|
| At once, came from a trial · "Your Hypertune purchase is confirmed" | 1,341 | 12 (0.9%) | "Let's get you set up", button "Watch the tutorial here" |
| At once, bought directly · same subject | 2,485 | 27 (1.1%) | "Installation instructions below", button "See the instructions" |
| Day 10 · "How's Hypertune treating you?" | 4,482 | 4 (0.1%) | "Supports available if needed" (typo), button "Get support in Discord". One spam complaint |
Three plain-text drafts also sit in the flow and never send. They are ignored; the flow is rebuilt from scratch like the rest.
A new customer gets one email when they first pay, and nothing more from this flow. After that they only hear from campaigns, starting with the Trustpilot review campaign once they're past 31 days.
The email · at once
> Hi there,
>
> Thanks for joining Hypertune. This short video shows how to set it up and get the most out of it in your games: Watch the tutorial.
>
> Then come and join the Discord. Players share what's working on their setup, ask questions and hear about updates first, and it's the quickest place to get help.
>
> Austin
Build notes: this is the one email with two links, by design: the button is the Discord, the tutorial is a text link. Delete both old "purchase confirmed" versions, the day-10 support email and the three unused drafts.