Hi team,
We're rebuilding every Hypertune email from scratch, and I need you to design them. The words are written. The goal is conversions: short, clear, and the one button impossible to miss on a phone.
Start fresh. The current Klaviyo templates, the Figma email designs and the old flows are all flawed. Use them for reference only. Keep the Hypertune logo and brand colours, nothing else.
Three layouts, built as reusable Klaviyo templates:
Every email to design:
| Subject | Purpose | Layout | |
|---|---|---|---|
| Sign-up · 1 | Your account's ready | Get a new account to pick a plan | Action |
| Sign-up · 2 | Still thinking it over? | Explain what Hypertune does and the new CPU overclocking, so they buy | Action |
| Sign-up · 3 | Half off your first month | Remove the price objection with 50% off the first month | Action, with a coupon box |
| Sign-up, trial link · 1 | Your free week is waiting | Get them to start the trial they signed up for | Action |
| Sign-up, trial link · 2 | Your trial hasn't started yet | Remind them the trial hasn't started | Action |
| Trial · 1 | Two minutes to your first optimization | Get the app installed and optimized in the first hour | Action |
| Trial · 2 | How much FPS are you gaining? | Get them to optimize and see the gain in their own game | Action |
| Trial · 3 | Your trial ends tomorrow | Say plainly the trial ends and the plan starts, so there's no surprise charge | Account notice, blue |
| Trial · 4 | Your first payment didn't go through | Get a working card on file after a failed first charge | Account notice, amber |
| Abandoned checkout · 1 | You didn't finish checkout | Bring them back to the checkout they left | Action, with an order summary |
| Abandoned checkout · 2 | Two questions people ask first | Answer "is it safe" and "will it work on my PC", then back to checkout | Action |
| After purchase | You're in. Start here | Welcome them: the setup tutorial, then the Discord | Action |
| Failed payment · 1 | Your payment didn't go through | Get the card updated before the next retry | Account notice, amber |
| Failed payment · 2 | Still can't take your payment | Second reminder | Account notice, amber |
| Failed payment · 3 | Action needed to keep your plan | Warn the plan will end | Account notice, amber |
| Failed payment · 4 | Action needed for your plan | Last chance to keep the plan | Account notice, red |
| Renewal · 1 | Your yearly plan renews on (date) | Heads-up 30 days before renewal; check the card | Account notice, blue |
| Renewal · 2 | Your yearly renewal is coming up | Reminder 3 days before | Account notice, blue |
| Win-back · 1 | You tried Hypertune a while back | Bring past trial users back with the CPU overclocking news and an offer | A: action · B: plain note |
| Trial cancelled · 1 | Your trial's cancelled | Same as win-back 1, for people who just cancelled | A: action · B: plain note |
| Win-back · 2 | Easy to revert, if it isn't for you | Take away the risk: restore point, one-click undo | A: action · B: plain note |
| Win-back · 3 | Last note from me | A last, personal note | A: action · B: plain note |
| Cancelled, no performance | Didn't see a difference? | Offer help and a free month to try again | Plain note, with a coupon box |
| Cancelled, bug | Sorry about the bug | Offer help and a free month to try again | Plain note, with a coupon box |
| Cancelled, too expensive | Half off, if price was the reason | Win them back with 50% off | Plain note, with a coupon box |
| Cancelled, too expensive · day 5 | Your 50% off is still here | Reminder of the 50% off | Plain note |
| Cancelled, not using it enough | You only need to run it once | Show it doesn't need daily use | Plain note |
| Cancelled, other | Your plan's cancelled | A human note that the door is open | Plain note |
| Trustpilot review | A quick favour? | Get an honest review from a customer past 31 days | Plain note |
Split tests: make two versions of the win-back and trial cancelled emails (A in the action layout, B as a plain note, same words and button), and of trial email 1.
Rules:
Please deliver: the three layouts as Klaviyo templates, then mockups of trial email 1, failed payment email 1 and the "too expensive" email for my approval, then the rest. Kamil will send app screenshots. The headline and visual for each email are in the design brief, and the full words are linked from the email plan.
Thanks,
Austin